

The solution is simple: convert the letters from fonts into shapes that can have a stroke or a fill. That’s because the Glowforge app doesn’t have the same font as your software. If you uploaded your file and saw an alert saying “We can’t process text (yet!),” that means that the text in your design file couldn’t be processed.

When you get there, the page will tell you if your browser is up to date.Update to the latest version of the browser: Make sure you’re using one of these common browsers: Chrome, Firefox, Safari, or Edge Make sure your internet browser is in good shape.

Try uploading your file after each step if it doesn’t work, continue to the next step. If you started to upload a file and it didn’t succeed, read on! Let’s walk through some steps together to see if we can get you back on track.
